Plan
Before arrival
Check admission, hotel arrival, dining reservations, transfers, parking, and…
- Have ready · Visit date
- Useful page · Arrival Guide
Start with the visit date
Then add the booking name, location, and the last confirmed detail. The correct desk becomes easier to locate.
Resolve
During your visit
Use the nearest staffed desk for access support, lost items, route changes…
- Have ready · Current location
- Urgent route · Staffed desk
Follow up
After departure
Contact the relevant service for lost property, documented complaints, booking…
- Have ready · Booking name
- Include · Date and location
Continue